Temporarily inaccessible

Incident Report for Scrapbox

Postmortem

Scrapbox was inaccessible for an hour. We apologize for the inconvenience.

In September, we changed our company credit card
In November, domain payment failed
Due to incorrect settings, payment failures were not properly notified to the developer

Fix payment notification settings
If the payment interval is long, such as for a domain, register the schedule in the calendar

Posted Nov 08, 2023 - 02:20 UTC

This incident has been resolved.

Posted Nov 07, 2023 - 16:35 UTC

A fix has been implemented and we are monitoring the results.

Posted Nov 07, 2023 - 15:39 UTC

The issue has been identified and a fix is being implemented.

Posted Nov 07, 2023 - 15:30 UTC

We are currently investigating this issue.

Posted Nov 07, 2023 - 14:48 UTC

This incident affected: Scrapbox Server.